The original building was constructed in 1852 for a surgeon at Addenbrookes hospital and was used as a family home until it was purchased by Cambridgeshire County Council. The building was then known as the Country Centre, offering a range of classes such as needlework, ballroom dancing and home economics.

Hotel Felix takes its name from Saint Felix of Burgundy who was Apostle to the East Angles (that later became known as East Anglia) and the first person to introduce Latin Christianity to Cambridgeshire during the 7th Century. Saint Felix also founded a number of schools in the area including the University of Cambridge.

The sculpture of the dog at the hotel’s entrance was found in a dilapidated state within the grounds of the hotel. It is believed to be a reproduction of a Molossian dog and thought to be connected in some way to a civic monument in Epirus in north western Greece. Similar sculptures around the world have been christened ‘The Dog of Alcibiades’ on account of its missing tail. It was the Athenian statesman Alcibiades who cut off the tail of this dog to give the Athenians something to make fun of other than themselves! A similar reproduction of the dog has also been the focus of a successful campaign by the British Museum. There were fears that the marble sculpture would be taken abroad by a private collector until the National Art Collectors Fund and the Heritage Lottery Fund raised the money needed to ensure the sculpture will stay in Britain, where it has been for 250 years.

The artwork around the hotel has been selected to create an ambience. In Hyperion, the set of three back-lit canvasses were originally from Edward Muybridge’s photographic studies of ‘Animals in Motion’. This is a famous collection of early photographic studies done by Muybridge in the 19th century. The Tiger’s Face and Dog’s Face were also derived from these photographs.

Above the fireplace in Graffiti hangs a heavy mesh ‘Male Torso’ by Peter Osborne who works in the Midlands. ‘Beach, Sea, Rain’, the square landscape in the lobby, is by Kerry Harding who works in Cornwall.

On the first floor of the hotel there is a collection of six watercolour and pencil impressions of Rome by Julian Bray in Atlas and Calypso and in Phoebe are pencil studies of horses also by Julian Bray from the work of Theodore Gericault. Other artists feature round the hotel with many works on sale. Please ask Reception for a price list.

Hotel Felix is the sister hotel to The Grange, a classical Regency townhouse hotel within the historic city of York. Officially also classified AA 4 Star it has an award winning restaurant and executive ensuite bedrooms as well as meeting and private dining facilities. Please ask for a brochure at Reception or visit www.grangehotel.co.uk

BABY LISTENING AND BABY SITTING
A baby listening monitor and a Bebetel monitor which rings a pre programmed mobile phone each time there is a noise are available for a small deposit from Reception, where arrangements for a baby sitter can also be made.

BATH MATS
Should you require a rubber mat for your bath or shower please contact Reception by dialing ‘0’ on your telephone.

BAR FACILITIES
Alcoholic and non-alcoholic beverages may be served to residents throughout the day and night in the Café Bar, Graffiti Restaurant, Lobby and in your bedroom.

BLANKETS AND BEDDING
If you require any extra bedding or blankets, please call Reception.

BREAKFAST
Continental Breakfast is included in most room rates. If you are unsure please contact Reception. There is a small supplement for some cooked items with full English breakfast available for a £7.50 supplement.

Breakfast is served in Graffiti Restaurant from 7.00 am until 10.00 am Monday to Saturday and from 8.00 am until 10.00 am on Sundays. If you prefer Room Service (please note tray charge may apply) please telephone Reception. A full list of Breakfast items can be found on the Room Service menu at the back of this directory.

On Sunday mornings the restaurant gets very busy for breakfast between 9.30 am and 10.00 am. We therefore advise guests that if they would prefer a more leisurely breakfast, they should try to arrive in the restaurant before 9.00 am.

BUSINESS SERVICES
We would be happy to take care of any of your business needs, such as typing, photocopying or faxing. Please contact Reception for more information.

CAR HIRE AND TAXIS
For taxis, chauffeur driven or self-drive cars; please contact Reception by dialing ‘0’

CREDIT CARDS
The following cards are accepted: MasterCard, Visa, Diners, Switch and American Express. Unfortunately we are unable to offer a ‘cash back’ facility.

CURRENCY EXCHANGE
Reception will be happy to change travellers cheques and foreign currency up to the value of £100. A commission charge of £5 per transaction will apply and a passport must be produced.

DEPARTURE TIME
We request that you vacate your room by 11.00 am. Should you wish to depart later or extend your stay, please contact Reception (please note a charge may apply).

DOCTOR AND DENTIST
Should you wish to see either of the above, please contact the Duty Manager (dial ‘0’) who will make all the necessary arrangements.

DUTY MANAGER
Should you wish at any time to speak to the Duty Manager, please contact Reception by dialing ‘0’

DRY CLEANING AND LAUNDRY
Please contact Reception by dialing ‘0’ before 8.00 am for a same day laundry service, available Monday to Friday excluding Bank Holiday.
We guarantee that laundry will be returned by 7.00 pm the same evening. Please inform Reception if you require your items back earlier. A laundry bag and price list can be found in your wardrobe.

EARLY MORNING TEA AND COFFEE
Please advise Reception if you require early morning tea or coffee to be delivered to your room.

ELECTRICAL APPLIANCES
Our electricity supply is 240 volts. Any item set for 110 volts, such as certain American or European hairdryers will be damaged if used without the correct transformer. Plug adapters for foreign appliances are available to purchase for £5 at Reception. Razor points can be found in your bathroom.

EMERGENCIES AT NIGHT
A Night Porter is available between 11.00 pm and 8.00 am. Should any emergencies arise during the night, please contact Reception by dialing ‘0’.

EVENING MAID SERVICE
We offer a turn down service between 6.00 pm and 9.00 pm upon request. Please contact Reception if you require this service.

FANS
For your comfort, a fan may be found in your wardrobe.

FAX
A photocopying and fax facility is available at Reception. Please dial ‘0’ to be advised of the appropriate charges.

FIRE INSTRUCTIONS
Please ensure that you are familiar with the fire evacuation procedure on your bedroom wall. The fire assembly point is in the main guest car park and is marked with a green sign. If the alarm should sound, please head towards the assembly point using your nearest fire exit. DO NOT stop to collect any personal belongings and DO NOT use the lift/elevator.

A fire alarm test takes place weekly. If the alarm continues to sound, please evacuate the building.

FLOWERS
We can recommend a list of local florists for your flower requirements. An Interflora service can also be arranged through Reception.

GUEST DIRECTORY
This guest directory has been produced to help you use the features and facilities of your room and the hotel. Please leave it in your room for our future guests to enjoy. Should you wish to take home a black folder, these may be available to purchase from Reception.

HAIRDRYER
A hairdryer can be found either inside the drawer of your wardrobe or in the drawer underneath the desk.

HARD OF HEARING
If you are hard of hearing, please inform Reception so that we can contact you in the event of an emergency.

HEATING
Your bedroom heater is controlled by a thermostat on the wall and may be completely switched off using the spur underneath. Please call Reception if you require assistance.

HOT WATER BOTTLES
These are available by dialing ‘0’ and contacting Reception.

HOTEL RESERVATIONS
We would be happy to recommend other hotels throughout Britain. Reception would be pleased to assist in making any onward reservations or arranging a return visit to Hotel Felix.

INTERNATIONAL CALLS
The international access code in the UK is (00), followed by the country code, area code and local number. The principal country codes are:

Australia-61, Belgium -32, Canada -1, France-33, Germany-49, Japan-81, Irish Republic-353, Netherlands-31, Switzerland-42, USA-1

IRONING (PRESSING)
A trouser press is available by contacting Reception. An iron and ironing board are also available for your use and can be delivered to your room. Should you prefer, we would be more than happy to press any items on your behalf.

KEY CARDS
Guests are respectfully reminded to take their key cards if they are going out for the evening as all outer doors will automatically lock at 10.30 pm.
Access can only be obtained by swiping your room key card. If you experience any difficulties, please use the intercom outside both entrances to contact the Night Porter.

To exit the building before 7 am and after 10.30 pm please press the green button to the right of the front door and the glass door for the car park.

If you are sharing a room and require additional key cards for your guests, please contact Reception.

IT BROADBAND / WIFI
All of our bedrooms have high speed internet access through the Wired Desktop Port located beside the TV. Should you like to use this service please plug the Network CAT5 cable into your laptop network port, open your internet browser and simply follow the instructions on your screen.
A charge will automatically be added to your bill described as ‘Communication Services’. Please note that the system is compatible to most standard international VPNs. For current prices please check the television’s directory under internet.

WI-FI enabled computers can be connected to the internet virtually anywhere in the Hotel at speeds of up to 54 Mbps. Hotspots are available in the bedrooms, conference rooms and public areas of the hotel, though use at breakfast, lunch or dinner in the restaurant is not encouraged. Time of use can be purchased from Reception in units from 1 hour to 24 hours.
A ticket needs to be used within 24 hours but you can log off and back on again more than once during this period providing you have not used up the total time bought. For current prices please call reception on “0”.
Please note: in order to use our system we assume a certain level of knowledge on your part about your computer. We regret that with many systems on the market, we are unable to offer technical assistance.

To gain connectivity:
• Firstly navigate to your wireless network control panel normally found in ‘Start’, ‘Setting’, ‘Network and Dial up connection’.
• Enable your Wireless connection.
• Search for the wireless access point called Hotel Felix (this is an open network so no security SSID or MAC numbers are needed).
• Having selected the network open your internet browser and you will be challenged for your session username and password. These will be found on the ticket purchased from Reception. ALL NUMBERS /LETTERS MUST BE ENTERED EXACTLY AS SHOWN ON THE TICKET to work. Note 0 and O are very similar but very different. The zero is thinner than the letter O.

INTERNET KIOSK
Should you not have a laptop, a stand alone computer is installed in our lounge. This gives easy internet access and offers the perfect solution for checking emails or using Office applications.

To access this service simply take your own credit card to the computer. Charges are as follows:

• 20 minutes £4.00
• 40 minutes £6.00
• 1 hour £9.00

The internet kiosk also has a wireless printer connected which is situated behind reception. Charge is £0.50 per page.

LOCAL INFORMATION
We would be delighted to help you organise an itinerary for visiting Cambridge and the surrounding area. Alternatively, leaflets on local places of interest and guided tours are available at Reception.

Tickets for punting on the River Cam with Scudamores and City Sightseeing bus tours are also available from Reception.

Please also check our leisure page in this directory. Click here for further information LEISURE

LEISURE FACILITIES
We are delighted to be able to offer special discounted day passes for the Conran designed Glassworks Health Club and Aveda Hair and Beauty Spa (www.theglassworksgym.co.uk) situated in the heart of the city opposite Magdalene College. Open from 7am-9.30pm Monday to Friday and 9am-7pm at weekends, Glassworks boasts a jacuzzi overlooking the River Cam with views of the punts going by and a gym with sand blasted brick walls, plasma TVs, state of the art gym equipment and a well equipped free weights area. The beauty spa, using Aveda’s naturally derived organic skin care and beauty products, can offer massage, facials, manicures and a number of other body treatments. Appointments for the Spa should be booked in advance. Please contact Reception for further information on this facility and for details of any other leisure facility in the City.

LOST PROPERTY
Should you misplace or forget any personal items either whilst you are staying in the hotel or after you have checked out, please contact Reception. We will always endeavour to return any items of lost property to you as soon as possible. A charge for the postage may apply.

LUGGAGE
Please contact Reception if you require help with your luggage when checking out or if you would like your luggage to be stored.

MAIL AND MESSAGES
We would be happy to post any correspondence for you. Stamps are available at Reception and post is taken to a nearby post box.

MAINTENANCE FAULTS
Should you experience any problems with any of the features of your bedroom, please contact Reception.

MINI BAR FACILITIES
Mini Bars are situated in your wardrobe. Some items which do not require refrigeration are situated on top of your mini bar along with the tariff. Our mini bars are restocked after checkout. Should any items be found to be missing which have not been declared on check out we reserve the right to charge your credit card or forward an invoice.

MOVIES
A range of movies are available on your television. Check the listing by pressing ‘MENU’ on the remote control and selecting the MOVIES option. To subscribe simply choose the movie you would like to watch and enter your room number when prompted to do so using the remote control then press ‘OK’. A charge will automatically be added to your bill described as ‘Communication Services’. For current prices please check the television’s directory under movies.

MUSIC
A range of albums are available on your television. Check the listing by pressing ‘MENU’ on the remote control and select the MUSIC option. To subscribe simply choose the album you would like to listen to and enter your room number when prompted to do so using the remote control then press ‘OK’. A charge of £2.50 will automatically be added to your bill described as ‘Communication Services’.

NEWSPAPERS
We would be delighted to deliver a newspaper of your choice to your bedroom in the morning. A full range of national newspapers are available, along with a selection of international newspapers by contacting Reception. Newspapers will be charged at face value.

NON-ALLERGENIC PILLOWS AND DUVETS
Non-allergenic pillows and duvets are available by contacting Reception. Please note however, that the feathers in our pillows and duvets have been treated with a non-allergenic formula. Please contact Reception if you would like an extra blanket.

PLUG ADAPTERS
International plug adaptors are available for purchase at Reception for £5.

PRIVATE FUNCTIONS, DINNER PARTIES AND CONFERENCES
We have a range of private facilities, which can accommodate between 6 and 60 people. We can also erect a marquee within the hotel grounds and we are licensed for civil ceremonies. Should you require any information on the above facilities, please contact Reception.

RESTAURANT
Graffiti, situated on the ground floor, has a relaxed and contemporary atmosphere and offers a wide selection of Mediterranean style dishes. An extensive à la carte menu is available. Reservations are recommended as our Restaurant is also popular with non-residents. The full menu can be found at the back of this directory.

Light snacks are also available throughout the day in the informal surrounding of our bar, on the Terrace when weather permits and also in the lobby. The Café Bar menu can be found at the back of this directory.

For more information about the Restaurant click on the link below:

Opening times:

ROOM SERVICE
We would be delighted to serve a range of dishes in your room. For a complete room service menu, turn to the back of this directory. A tray service charge applies.

SHOE CLEANING
There is a shoe-cleaning mitt in your wardrobe. Please telephone Reception if you would prefer your shoes to be cleaned for you.

SAFE
A safe box is located in your wardrobe for all valuables. Please do not force any items into the safe as it may jam the locking mechanism and will not re-open. The hotel cannot be held responsible for the safety of guest’s property unless it is left in the safe.

To use the safe press reset, enter a memorable four-digit code and close the door. Press close, then lock, then the * key.

Open the safe with your own code. To change the code, start the process again from the beginning. If you require assistance, please contact Reception.

TAXIS
For taxis, chauffeur driven or self-drive cars; please contact Reception by dialing ‘0’

TEA AND COFFEE MAKING FACILITIES
These are stored next to or in your wardrobe. You will find fresh milk in your mini-bar. For a further supply of fresh milk, tea or coffee sachets please call Reception.

TELEPHONE
Examples of the cost of a minute call:

The telephone in your room has a 'direct dial in’ (DDI) facility which means that your family, friends or business colleagues can call your room directly, bypassing the main Hotel switchboard. You will find the DDI number for your room on the back of your key card wallet. Please call Reception if you require more information.

INTERNATIONAL CALLS
The international access code in the UK is (00), followed by the country code, area code and local number. The principal country codes are:

Australia-61, Belgium -32, Canada -1, France-33, Germany-49, Japan-81, Irish Republic-353, Netherlands-31, Switzerland-42, USA-1

TAX & SERVICE CHARGE
Prices at Hotel Felix include Government Value Added Tax at the current rate. An optional 10% service charge is added to lunch and dinner bills.

TELEVISION
Television channels are programmed as follows:

Channel 1 BBC 1
Channel 2 BBC 2
Channel 3 ITV 1
Channel 4 Channel 4
Channel 5 Channel 5
Channel 6 ITV 2
Channel 7 CBeebies and BBC 4 (after 7:00pm)
Channel 8 BBC News 24
Channel 9 Sky News
Channel 10 Sky Sports News
Channel 11 UKTV History
Channel 12 Dave
Channel 13 Hits
Channel 14 Radio 5 Live
Channel 15 Classic FM
Channel 16 Radio 2
Channel 17 Radio 4
Channel 18 Local Radio

You may also view your bill using the television system. Simply press the ‘Menu’ button and follow the instructions.

THEATRE TICKETS
Cambridge has two theatres. Please contact Reception who will be happy to offer you further information on performances and arrange tickets for you.
Alternatively please check Cambridge Arts Theatre at http://www.cambridgeartstheatre.com/ or Corn Exchange at http://www.thecornexchange.com/ for further information about the programmes.

TOILETRIES
Should you have forgotten any of your essential toiletries a small stock, which includes shaving and dental kits, are available to purchase from Reception. If you require more ‘White Company’ toiletries, please call Reception.

TRAVELLERS CHEQUES/FOREIGN EXCHANGE
We would be delighted to cash Travellers Cheques provided they are accompanied by a Passport. Foreign Currencies can also be changed at Reception in accordance with our exchange rate. A £5.00 commission fee will be applied.

VOICE MAIL
The telephone in your room has a voice mail facility, which is activated when you check in. A message is stored on your telephone when the red light flashes. To listen to your voicemail:

• Dial 400
• Input your room number prefixed with a ‘3’, e.g 313 Room 13 followed by a *
• Enter the password, which is always 1234
• Listen to your messages

WAKE UP CALLS
Early morning calls can be arranged with Reception or alternatively by using the television set in your room. Simply press the ‘MENU’ key on your remote control and select the ‘wake up call’ option. Key in your desired wake up time and follow the on-screen instructions. Please contact Reception if you require any further assistance.